Shipping policy
At NASEEM TEXTILE, we are dedicated to delivering your orders efficiently, securely, and on time. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping terms.
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Please note that during peak seasons, promotional periods, or due to unforeseen circumstances, processing times may be slightly extended.
2. Shipping Coverage
We currently offer shipping services nationwide across Pakistan.
For international orders, please contact our customer support team prior to placing your order.
3. Delivery Timeframes
Estimated delivery times are as follows:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on your location and courier operations.
4. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
- Standard Shipping Fee: Rs. [Insert Amount]
- Free Shipping: Available on orders above Rs. 20,000 (if applicable)
5. Order Tracking
Once your order has been dispatched, you will receive a tracking ID via email or SMS. This will allow you to monitor your shipment status in real time.
6. Delivery Conditions
- Please ensure that your shipping details are accurate and complete at the time of order placement.
- Our courier partners will attempt delivery at your provided address.
- In case of failed delivery due to customer unavailability, additional delivery attempts may be made or the parcel may be returned.
7. Delays & Exceptions
While we strive to deliver within the estimated timeframe, delays may occur due to factors beyond our control, including but not limited to:
- Weather conditions
- Public holidays
- Operational delays from courier services
We appreciate your understanding in such situations.
8. Incorrect Address Disclaimer
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Any additional charges incurred for re-shipment will be the responsibility of the customer.
9. Customer Support
For any shipping-related inquiries or assistance, please contact us:
- Email: shop@naseemtextile.com
- Phone/WhatsApp: +923100005213
Our support team is available to assist you with any questions regarding your order.